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Frequently asked questions

  • HOW TO INSTALL
    • How to install Lightroom Presets DESKTOP (.Xmp files)?

        1. Open Adobe Lightroom Classic

        2. Open any photo and choose the Develop tab in the top menu.

        3. On the left side in the Presets column click the cross button and choose Import presets...

        4. Then find a folder that you just downloaded and go to the Desktop folder and select all presets (.xmp files). Click the Import button.

        5. Enjoy your new presets.

      • How to install MOBILE Lightroom Presets (iOS)

          1. Install the free Adobe Lightroom app from App Store.

          2. Select the preset you just purchased.

          3. Now we need to import your preset into Lightroom. Tap More… Then tap on the Lightroom icon.

          4. Good job! Your preset must be imported into Lightroom. Please select your preset. It should have a DNG sign.

          5. After preset is opened:

          5.1. Tap the button in the right top corner

          5.2 Select Create preset

          6. Type the name of the preset and tap the tiny checkbox in the right top corner.

          Awesome, we are almost done. Go back to the gallery and open your favorite photo.

           

            7. The moment of truth. Open your photo and follow instructions on the image below:

            7.1. Select the Presets tab.

            7.2. Select the preset name you just created.

            8. Now save your photos and enjoy the result.

        • How to install MOBILE Lightroom Presets (ANDROID)

            1. Install the free Adobe Lightroom app from App Store.

            2. Select the preset you just purchased.

            3. Now we need to import your preset into Lightroom. 

            3.1 Select a preset you just downloaded.

            3.2 Then tap on the Share button.

            4. Now tap Add to Lr

            5. Go to All Photos and open preset you imported.

            6. Nice job! We are almost done. 

            6.1 Now tap three dots button in the right top corner.

            6.2 Tap Create Preset

            6.3 Type a name for your new preset and tap the checkmark button in the right top corner.

            7. Alright! Time to use your preset!

            7.1 Add a new photo into Lightroom and open it.

            7.2 Then go to Presets

            7.3 Select User Presets

            8. Select the preset you just created.

            9. Final step. Let's save your photo.

            9.1 Tap Share button

            9.1 Choose Save to Device

            10. Enjoy the result.

        • REFUND POLICY
          • What is your refund policy?

            Due to the digital nature of our products, we do not provide refunds once they have been purchased. This is the industry standard. If you have any questions about your purchase, please contact us – we will be happy to help you.

        • GENERAL QUESTIONS
          • Are the downloads instant? How will I receive them?

            Yes, all of the downloads are instant. After you complete the payment you will immediately have the option to download the product(s) from the final purchase page and you will also receive a download email shortly after. 

            If for any reason you don't receive this email immediately please reach out to us at support@nappslab.com.

          • Do I need to be good at graphics to use Lightroom presets?

            Our presets are very easy to use, it's just one-click filters and you don't need any professional knowledge about Adobe Lightroom to use and have fun with presets!

          • Do the presets work on iPhone/Android images?

            Absolutely! Preset Box presets work with all image types. They are perfect for your Adobe Lightroom CC Mobile App and work well with your photos shot with your iPhone or Android device.

          • How can I recover my preset purchases if I've lost them?

            Please contact us at support@nappslab.com and we will respond ASAP.

          • Which app do I need to use your mobile presets?

            Our presets are designed for the free Lightroom app. 

            The link for Lightroom iOS: Lightroom iOS

            The link for Lightroom Android: Lightroom Android

          • What is a Lightroom Preset?

            You can look at Lightroom presets as advanced Instagram filters that edit your photos automatically with one simple click.

        Still have a question? Contact us
        Download AppPRESET BOX

        Preset Box app with incredible collection of Lightroom presets for any occasions.